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Serving Merrillville, IN and surrounding areas. (219) 500-9510
Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website at www.merrillvilleconcrete.com (the "Site") and any services provided by Merrillville Concrete ("we", "us", or "our"). By using the Site or engaging our services, you agree to these Terms in full. If you do not agree, do not use the Site or engage our services.
By accessing or using the Site, by requesting an estimate, or by entering into any service agreement with Merrillville Concrete, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms apply to all visitors, customers, and other users of the Site and our services.
We reserve the right to update these Terms at any time by posting a revised version on this page with an updated effective date. Your continued use of the Site or our services after any changes constitutes your acceptance of the revised Terms.
Merrillville Concrete is a licensed concrete contractor based in Merrillville, IN. We provide residential and commercial concrete services including, but not limited to, driveway installation, patio construction, stamped concrete, sidewalk building, garage floors, decorative concrete, retaining walls, floor installation, pool decks, steps, slab foundations, foundation installation, parking lots, footings, foundation raising, and concrete cutting.
All services are subject to availability, site conditions, and our capacity to schedule work within a given timeframe. Submitting a contact form or requesting an estimate does not constitute a binding service agreement. A written contract signed by both parties is required before any work begins.
The Site is provided for informational purposes and to facilitate contact between potential customers and our business. We do not guarantee that the Site will be available at all times or that its content is complete, accurate, or up to date.
All written estimates are valid for 30 days from the date of issuance unless stated otherwise. Estimates are based on the information available at the time of the site visit, including site conditions, dimensions, and your stated project requirements. Material costs, labor rates, and site conditions may change after an estimate is issued. If conditions change materially before work begins, we reserve the right to revise the estimate and present you with an updated quote before proceeding.
An estimate is not a final invoice. The final price may vary from the estimate if unforeseen site conditions are encountered, if the scope of work changes at your request, or if material prices change due to market conditions outside our control. We will notify you of any significant changes before incurring additional costs.
All prices are in US dollars. Verbal quotes are not binding. Only written, signed contracts constitute a binding price agreement.
Project start dates are estimates based on our current workload, permit timelines, and weather conditions. Concrete cannot be safely poured in freezing temperatures or certain adverse weather conditions, and scheduling may be adjusted at our discretion for quality and safety reasons. We will communicate any scheduling changes as promptly as possible.
If you need to cancel or reschedule a scheduled project, please notify us in writing at least 5 business days in advance. Cancellations with less than 5 business days notice may be subject to a cancellation fee as specified in your written contract. Any deposit paid at signing is non-refundable once materials have been ordered or site preparation work has begun, unless otherwise specified in writing.
We reserve the right to cancel or reschedule a project due to circumstances beyond our reasonable control, including weather, supplier delays, permit denials, or emergencies. In such cases, no cancellation fee will be charged to you.
Payment terms are specified in your written contract. A deposit is typically required at the time of signing, with the remaining balance due upon substantial completion of the project or as specified in the contract. We accept payment methods as stated in your contract.
Final payment is due upon completion and your acceptance of the work. If you withhold payment beyond the due date specified in your contract without written notice of a specific defect or dispute, we reserve the right to charge interest on the outstanding balance at the maximum rate permitted under Indiana law. We also reserve the right to file a mechanics lien on the property in accordance with applicable Indiana law if payment is not received as agreed.
Any disputes about an invoice must be communicated to us in writing within 7 days of the invoice date. Failure to raise a dispute within this period may be construed as acceptance of the invoice amount.
We warrant that the concrete work we perform will be completed in a workmanlike manner consistent with industry standards for the Northwest Indiana region. Specific warranty terms - including duration and coverage - are stated in your written contract. Warranty coverage is void if the finished work is subjected to misuse, chemical damage from unauthorized de-icing agents, loading beyond the designed capacity, or modification by parties other than Merrillville Concrete.
Warranty claims must be submitted to us in writing within the warranty period specified in your contract. We will inspect the claimed defect and, if it falls within the scope of the warranty, we will repair or replace the affected work at our expense.
EXCEPT AS EXPRESSLY STATED IN YOUR WRITTEN CONTRACT, ALL SERVICES AND MATERIALS ARE PROVIDED "AS IS" WITHOUT ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
To the maximum extent permitted by applicable law, Merrillville Concrete will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, including but not limited to loss of revenue, loss of data, or costs of substitute services.
Our total liability to you for any claim arising out of or related to these Terms or a service agreement will not exceed the amount you paid us for the specific project to which the claim relates.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.
You agree to:
You are responsible for obtaining any approvals from homeowners associations or other bodies that govern your property, in addition to any permits we obtain. We are not liable for delays or additional costs caused by your failure to disclose relevant site conditions or to obtain required approvals.
All content on the Site, including text, images, logos, and design, is the property of Merrillville Concrete or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written permission.
If a dispute arises between you and Merrillville Concrete in connection with these Terms or any service agreement, both parties agree to first attempt to resolve the dispute informally by contacting us in writing at the address or email below. We will make reasonable efforts to respond within 10 business days and to reach a mutually acceptable resolution.
If informal resolution is not successful within 30 days, either party may pursue the dispute through binding arbitration administered under the rules of the American Arbitration Association, or through the courts of Indiana as set forth below. You waive the right to participate in any class action proceeding against Merrillville Concrete.
These Terms and any dispute arising out of or related to them or to our services will be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of the courts located in Lake County, Indiana, for any legal proceedings not resolved through arbitration.
We may revise these Terms at any time by updating this page. The revised Terms will take effect on the date they are posted. We encourage you to review this page periodically. Your continued use of the Site or engagement of our services after any revision constitutes acceptance of the updated Terms.
Questions about these Terms can be directed to us at:
Merrillville Concrete
7425 Broadway
Merrillville, IN 46410
quotes@merrillvilleconcrete.com(219) 500-9510